Privacy Policy
1. Introduction
ISH MYRA PRODUCER LLP ("we", "us", "our", or "the Company") operates the IAMPRODUCER Android mobile application and the website https://iamproducer.in ("Platform").
We respect your privacy and are committed to protecting the personal information of users who access or use our Platform.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the circumstances in which it may be shared.
By accessing or using IAMPRODUCER, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you use IAMPRODUCER, we may collect the following categories of information.
2.1 Account and Identity Information
When you create an account or update your profile, we may collect:
- Full name
- Email address
- Mobile number
- Profile information
- Address and other information provided by you
- Login and authentication information
For Producers or users requiring verification, we may also collect government-issued identification documents, tax information, KYC documents, and other verification information where required.
2.2 Financial and Transaction Information
When you participate in a crowdfunding project or make a transaction through the Platform, we may collect:
- Transaction ID or Order ID
- Project or campaign details
- Number of tickets purchased
- Transaction amount
- Payment status
- Transaction date and time
- Refund or cancellation information, where applicable
We do not store sensitive payment credentials such as credit/debit card numbers, CVV, UPI PINs, banking passwords, or net-banking passwords on our servers.
Payments are processed through authorised third-party payment service providers.
2.3 Camera, Photos and Media
IAMPRODUCER may request access to your camera or device media when you choose to:
- Upload a profile photograph
- Upload a project or campaign banner
- Upload project-related images
- Upload other media supported by the application
Access to these features is requested only when required for the selected functionality.
You should avoid uploading photographs or files containing unnecessary sensitive information or embedded location information.
2.4 Device and Technical Information
When you use the application, certain technical information may be processed, including:
- Device type
- Operating system
- Application version
- IP address
- Network information
- Device identifiers where applicable
- Error and diagnostic information
This information may be used to maintain application security, troubleshoot technical issues, and improve application performance.
3. How We Use Your Information
We may use the information we collect to:
- Create and manage user accounts
- Authenticate users
- Verify user identity
- Complete KYC and compliance procedures
- Facilitate crowdfunding activities
- Process and track transactions
- Maintain ticket or participation records
- Provide customer support
- Send transaction confirmations and important service notifications
- Manage film projects and campaigns
- Prevent fraud and unauthorised activities
- Maintain application security
- Improve our Platform and services
- Comply with applicable laws and regulatory requirements
- Maintain financial, accounting, audit, and tax records
4. Legal Basis for Processing
We process personal information where necessary to provide our services, perform transactions, comply with legal obligations, protect our legitimate interests, prevent fraud, or where required based on your consent.
Where consent is required under applicable law, we will obtain appropriate consent before processing the relevant personal information.
5. Sharing of Information
We do not sell or rent your personal information for unauthorised commercial purposes.
We may share relevant information with trusted third parties where necessary to operate IAMPRODUCER, including:
Payment Service Providers
Transaction-related information may be shared with authorised payment gateways to process payments, verify transactions, and handle refunds.
Verification and KYC Providers
Where required, identity and verification information may be shared with authorised service providers for KYC, compliance, fraud prevention, or verification purposes.
Project Producers
Where necessary to operate a crowdfunding project, relevant user information may be shared with the applicable Producer or project team.
Only information reasonably required for the relevant purpose will be shared.
Service Providers
We may use third-party providers for hosting, cloud storage, application infrastructure, analytics, communication, security, and technical support.
Government and Legal Authorities
We may disclose information where required by applicable Indian law, court orders, regulatory requirements, tax authorities, or valid requests from law enforcement authorities.
6. Payment Security
IAMPRODUCER may use third-party payment gateways to process transactions.
Payment information is transmitted through secure and encrypted connections.
IAMPRODUCER does not request or store users' UPI PINs, banking passwords, CVVs, or other sensitive payment authentication credentials.
Users should never share their UPI PIN, OTP, card PIN, password, or other authentication credentials with anyone claiming to represent IAMPRODUCER.
7. Data Security
We take reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Alteration
- Destruction
- Misuse
Data transmitted between the application and our servers is protected using appropriate security measures, including encrypted communication such as SSL/TLS where applicable.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Certain information may need to be retained for longer periods because of:
- Accounting requirements
- Tax requirements
- Financial records
- Audit requirements
- KYC and compliance requirements
- Legal obligations
- Dispute resolution
- Fraud prevention
- Enforcement of agreements
Therefore, some transaction and regulatory records may not be immediately deleted when an account is closed.
9. Account Deletion
Users may request deletion of their IAMPRODUCER account and personal information by sending a request from their registered email address to:
improducer1989@gmail.com
After receiving and verifying the request, we will process the deletion request in accordance with applicable law.
Account and profile information that is no longer required may be deleted from active systems.
However, information that we are legally required to retain, including certain financial, transaction, KYC, tax, or audit records, may be retained for the applicable retention period.
10. Your Data Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Raise a complaint regarding the processing of your personal information
Requests can be made using the contact details provided in this Privacy Policy.
11. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, security, performance, and user experience.
Where required, appropriate consent or controls may be provided for non-essential cookies.
12. Third-Party Links and Services
IAMPRODUCER may contain links to third-party websites, services, payment providers, or other external platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
Users should review the privacy policies of third-party services before providing personal information to them.
13. Children's Privacy
IAMPRODUCER is not intended for individuals who are not legally eligible to participate in the services provided through the Platform.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child contrary to applicable law, we will take reasonable steps to address the situation.
14. User Responsibilities
Users are responsible for ensuring that the information they provide to IAMPRODUCER is accurate and up to date.
Users should keep their login credentials secure and should not share passwords, OTPs, PINs, or other authentication information with anyone.
If you believe that your account has been compromised, please contact us immediately.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on the Platform with a revised "Last Updated" date.
We encourage users to review this Privacy Policy periodically.
16. Grievance Redressal
For privacy-related questions, complaints, requests, consent withdrawals, or concerns regarding the handling of personal information, you may contact our Grievance Officer.
Grievance Officer
ISH MYRA PRODUCER LLP
Email: improducer1989@gmail.com
Phone: +91 63638 71279
Corporate Address:
No. 1703, Daivika, 2nd Floor,
Sir M.V Layout, 5th Block,
Ullalu Upanagar,
Bangalore – 560110, Karnataka, India
17. Contact Us
For general questions regarding IAMPRODUCER or this Privacy Policy, please contact:
ISH MYRA PRODUCER LLP
Email: improducer1989@gmail.com
Phone: +91 63638 71279
Website: https://iamproducer.in
By using IAMPRODUCER, you acknowledge that you have read and understood this Privacy Policy.
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